You have installed the Cisco driver, but Device Manager shows "USB Serial Port" and you cannot connect.
The driver package is cross-platform (Windows, macOS, Linux binaries included) and uses a unified installer script. Cisco-usbconsole-driver-3-1.zip
Without the correct driver, your PC will not recognize the USB console connection. You will see an error in Device Manager such as: You have installed the Cisco driver, but Device
Locate the appropriate installer for your system architecture: Use Cisco_usbconsole_driver_3_1_x86.exe for 32-bit systems. Use Cisco_usbconsole_driver_3_1_x64.exe for 64-bit systems. Right-click the executable and select . Follow the on-screen prompts of the installation wizard. Click Finish and restart your computer if prompted. Step 3: Hardware Verification Power on your Cisco switch or router. You have installed the Cisco driver