| Problem | Possible Causes | Solutions | | :--- | :--- | :--- | | | Battery is fully discharged. | Charge the vacuum for at least 4 hours before first use. | | | Safety cut-off activated. | The vacuum might have overheated. Let it cool down. | | Loss of suction power | Dust cup is full. | Empty the dust cup. | | | Filters are clogged. | Wash the HEPA and cyclone filters. | | | The floor brush roller is tangled. | Check and clean the brush roller. | | The floor brush stops spinning | The brush is jammed with debris. | Turn off the vacuum, clear the brush head of any large objects, and check for tangles. | | Strange noise | Blockage in the wand or brush head. | Disassemble the wand and brush head to inspect for and remove any hidden obstructions. |
For more specific model details, you can visit retailers like NTUC FairPrice or Cathay Electronics .
All three lights will turn solid and then turn off when charging is complete.
Let all filters air-dry completely for a minimum of 24 hours before reassembling. Using wet filters will damage the motor. Cleaning the Brush Roller