, such as writing clean code as a form of communication. Reader Ratings & Feedback
Recognizing that not all colleagues communicate the same way, Laffra introduces the DISC model (Dominance, Influence, Steadiness, Conscientiousness) as a tool for engineers to assess their audience. He advises that if you are talking to someone for more than five minutes, you should identify their type. For example, a "Dominance" type is results-driven and hates small talk, whereas a "Conscientiousness" type wants exact details and will ask many questions. This framework gives engineers a structured way to adapt their message to the listener. communication for engineers chris laffra pdf