Because BTES’s automated outage system relies on caller ID to identify your service address, it is critical that the phone number on your BTES account is current. If you have changed your mobile number recently, log in to your BTES online account or call customer service to update your information.
Visit the Official Site: Navigate to the BTES website and look for the "Outage Map" link, usually located under the "Electric" or "Customer Service" tabs.