This indicates the software cannot talk to the printer. Ensure the printer is turned on, check the USB connection, or switch to a different USB port. Avoid using USB hubs.

Tell you to physically replace the pads Explain how to use the WIC Reset Utility as an alternative

Leave the Port selection on or manually select the specific USB port labeled with your printer's name. Click OK to return to the main dashboard. Step 4: Access the Waste Ink Counter Menu

Epson printers are engineered with internal porous pads called waste ink pads. Every time your printer cleans its printhead or runs a maintenance cycle, a small amount of excess ink is diverted into these pads to prevent leaks.

Avoid any site that looks like a pop-up trap or demands a credit card. Instead, try these options: